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Showing posts with the label scope creep

Scope Creep Is a Paperwork Problem (Fix It With a Real SOW)

You land the project, shake hands (virtually), and start building. Two weeks later, the client asks for "just one more feature" that wasn't in the original email. Then another. By month three, you're working twice the hours for the same flat fee, resenting every Slack notification. This isn't a client problem—it's a documentation problem. You never defined the edges of the work, so there are no edges to defend. A proper Statement of Work (SOW) is your boundary. It's the document both parties sign before any code gets written or any design file opens. It lists exactly what you'll deliver, what you won't, when payment happens, and how changes get handled. It sounds boring because it is. It's also the difference between a profitable project and a three-month unpaid overtime shift. What Belongs in a Real SOW Start with the project summary: two or three sentences that describe the goal in plain language. This isn't marketing copy—it's ...